Altana Micro-Wave-Scan Manual User Manual download pdf (Page 59)

17.ServiceandCertication

Service

Besides the repair of your instrument we offer the

following additional services:

First diagnosis on the telephone or by e-mail

Call us or send us an e-mail and we will try to solve

yourproblem.Ifthisisnotsuccessful,pleasesend

us the instrument for repair.

Preventive maintenance, calibration, and

recertication

For precautionary reasons we recommend

regular preventive maintenance. We carry out

this preventive maintenance automatically when

you send us your instrument for maintenance

andrecertication.Wecleantheoptics,check

all functions, test and, if required, adjust the

measured values by using reference standards.

Youwillreceiveacerticate,whichincludesthe

retraceability to international standards.

Loaners

During the period of repair we furnish you with a

loaner on request and availability.

Maintenance agreement

Incaseyouwanttomakesurethatthenecessary

maintenance is being done on a regular basis

and on time, we recommend a maintenance

agreement.

Extended warranty contracts

Furthermore, you can request an extended

warranty contract for additional 12 months.

Ordering information:

SE-4824 extended warranty

ServiceandCertication

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Altana Micro-Wave-Scan Manual User Manual Page 59